Terms of Service

1. About the service

Seizurely is a community platform for keeping a private journal of seizures, symptoms, headaches, medication and related information. It helps you review your own records and prepare reports you choose to share. Being a community platform does not make your journal visible to other members.

Seizurely is not a medically approved platform, medical device, clinical monitoring service or emergency service. Charts and patterns are observations based on your entries, not diagnoses or predictions. Do not change medication or treatment based solely on the app. Discuss medical decisions with an appropriate healthcare professional. If you need urgent medical assistance, contact emergency services rather than this app.

2. Accounts and access

Provide accurate registration information and use an email address you control. Access requires the applicable email-verification, administrator-approval and multifactor-authentication steps. Registration alone does not guarantee approval. Do not impersonate another person or use someone else's account.

Keep your password, authenticator and recovery codes confidential. Notify us if you suspect unauthorised access. Temporary lockouts may apply after repeated failed attempts. Google sign-in also depends on Google's service and applicable policies. Do not enter records about another person without appropriate authority. Contact the administrator before using the service for a child or on someone else's behalf.

3. Your records and responsibilities

You remain responsible for what you enter and for checking your records and exported reports for accuracy. Record times, durations and medication details carefully, and correct errors when you identify them. The app may not detect incomplete or incorrect information.

You retain your rights in your own content. You permit us to store, process and display it only as needed to provide, secure and support the service as described in the privacy policy. These terms do not transfer ownership of your journal to us or permit advertising use of your health data. Consent to health-data processing is requested separately in the app.

4. Acceptable use

You must not use Seizurely to break the law, harass others, distribute malicious code, submit information you have no right to provide, or interfere with service availability. Do not try to access another account, bypass access controls, extract other users' information or overload the service. Report suspected security issues privately to the contact above without accessing or disclosing other people's data.

5. Privacy and security

The privacy policy explains what we collect, how we use and share it, our security measures, retention and your choices. Accounts are separated through server-side access controls; journal records are encrypted in storage and local passwords are salted and hashed. No online system can guarantee complete security.

Administrators can manage registrations, reset local passwords and delete account data. They cannot retrieve your existing password. Keep downloaded reports and backup files secure. We do not automatically send your journal to your nurse or health team; you decide whether to share an export.

6. Availability and changes

We aim to provide a useful, reliable service, but access may be interrupted by maintenance, updates, provider outages or security incidents. We do not promise uninterrupted availability or that every error will be detected. Keep an independent copy of information you need for clinical appointments.

We may update features to improve functionality, address security issues or respond to legal requirements. Where a change substantially affects access to your stored records, we will aim to give reasonable notice and an opportunity to export them, unless urgent security or legal circumstances prevent this. Any future paid feature or charge will be explained before you choose to purchase it; these terms do not authorise charging you automatically.

7. Suspension and ending your account

We may restrict access where reasonably necessary to investigate suspected misuse, protect users or the service, comply with law, or address a material breach of these terms. Where practicable and lawful, we will explain the reason and give you an opportunity to respond or correct the issue. Contact us if you believe a restriction or rejection was mistaken.

You can stop using the service and delete your account in Settings using Delete my account and data. If you cannot sign in, contact us; ownership verification may be required. Deletion removes account-specific records from the live application database. Backups, delivered emails and exported copies are handled as explained in the privacy policy. Backups are created monthly and retained for an additional month before expiry. Account deletion does not recall files you have already shared.

8. Responsibility and your legal rights

We are responsible for meeting our obligations under applicable law, including any requirement to provide the service with reasonable care and skill. We do not exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited. Nothing in these terms removes your mandatory consumer or data-protection rights.

The app's role is personal record-keeping, not medical care. Its limitations do not excuse us from responsibilities imposed by law. Responsibility for any loss or damage will be determined under applicable law and the circumstances, rather than by a blanket waiver.

9. Third-party services

Hosting, email delivery and Google sign-in rely on third-party services. Their own terms and privacy notices apply to your interactions with them. A third-party outage may affect app features, but does not remove any responsibility we have to you under applicable law. Links are provided for convenience and do not imply endorsement of unrelated services.

10. Updates to these terms

We may revise these terms to reflect changes in the service, security requirements or law. We will update the date on this page and provide appropriate notice of material changes. Where fresh agreement is required, it will be requested rather than assumed retrospectively. You can contact us about changes and stop using or delete your account if you do not wish to continue.

11. Questions and disputes

Please contact Kyle Davies at [email protected] so we can try to resolve a concern. You are not required to give up access to courts, regulators or other remedies available under applicable law. These terms do not restrict mandatory protections or the courts available to you where you live.